Companies of all sizes and industries face a similar challenge – the volume of data generated has expanded exponentially with no slowdown in sight. The emergence of e-mail and other messaging systems create specific compliance and control issues that require greater levels of data protection, retention and availability. Currently, most companies lack the necessary management and control capabilities to enforce important corporate and compliance policies.
To address these challenges, the three pillars of BakBone’s new Universal Data Management strategy include Integrated Data Protection, Centralized Policy Management and Message Management. The new open, API-driven nature of these platforms enable an expansive data management ecosystem where the BakBone control-point can add centralized policy and management to new and existing infrastructures. This approach will provide a unique level of integration between BakBone’s portfolio and offerings from third party vendors. By integrating with third-party offerings, customers can leverage existing applications and infrastructure, resulting in fewer systems used to manage the same data.
You can learn more about Universal Data Management by reading the Taneja Group’s opinion piece on our core strategy.
We’re helping customers maximize their BakBone investment with a new Community Support Portal. Based on input and testing from our customers, the portal provides a single point of access to streamline all support resources, including BakBone user forums, documentation and tutorials, announcements, training updates and professional services. Customers also have access to social media tools, including technical blogs and how-to videos, and the ability to network with other BakBone customers. The portal builds on BakBone’s commitment to providing customers with an integrated and powerful data protection solution.
“BakBone’s support portal has been the most efficient type of support service I have ever used in both personal and work-related efforts,” said Tina Cecil, system administrator, U.S. Army Corps of Engineers. “It is a huge help to find a company’s forums, support requests and knowledgebase links all in one easy-to-use area. You do not have to drill down or over or under to find the related tags. I really appreciate this and the awesome, lighting-fast responses BakBone gives to my support requests.”
BakBone’s support organization works closely with the company’s research and development efforts to incorporate customer feedback into ongoing product development and support tools, which plays a pivotal role in document creation and product testing. The company continues to see strong customer maintenance growth worldwide and is continually making improvements to the customer support process and tools.
With NetVault: Backup you have a powerful VMware data protection solution that utilises your existing backup infrastructure investment. It provides a seamless interface into your virtual world automatically, discovering your virtual machines and enabling you to exploit the power of snapshots and VCB without the need to learn new skills or generate complex scripts.
In a crowded room at the Hotel Nikko Tokyo, BakBone held a seminar to launch NetVault: FastRecover. About 300 distributors, resellers, partners and the press were in attendance to hear about the new product and its capabilities.
JJ opened the event with a few updates from BakBone followed by Okoshi-san who talked about BakBone Japan and provided a product update. Aoki-san then gave a technical session on NetVault: FastRecover and live demonstration that had three types of scenarios: an Exchange Server 30-second recovery, an Exchange Server granular recovery using Power Controls, and a Windows file system 30-second recovery using movie data with the VODR feature.
BakBone partners in Japan supported this launch by giving short speeches. The presenters included Mr. Kazuyoshi Suwa with Nissho Electronics, Mr. Kei Nakamura with Fujitsu, Mr. Seiji Iida with Toshiba Joho, Mr. Yusuke Watanabe with CTCSP and Mr. Noboru Toda with Nox.
